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Get in Touch: 347-263-2160

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frequently asked questions

What type of work do you specialize in?

We specialize in website development and logo design, though we offer many other solutions. We excel in designing websites and creating logos for startups, businesses, and enterprises, at attractive rates.

Digi Consulting Group is designed to be your technology partner, prioritizing business outcomes through technological solutions.

Should I place an order online, prior to contacting?

We make it easy for you to get started, why wait? Pay for any of our services online and we will schedule a call or virtual Zoom meeting to get started. A full refund is always available prior to the commencement of work, as outlined and predefined in initial discussions.

How long do projects take to complete?

We operate on New York time—seriously. We strive to expedite all services to the best of our abilities without compromising quality. To ensure the highest standards, we only take on a few projects at a time.

Web Development: Typically 4-6 weeks, sometimes 2. Depends on the request.

Logo Design: Standard is 5-14 days; we aim to complete these projects within a maximum of 2 weeks.

Software Development: We charge hourly for all other tailored solutions, whether it's custom software or creating analytic pipelines. Minimum billable hours for our work is 40 hrs, which can be purchased online to initiate our partnership.

Can I cancel my project at any time?

We offer a hassle-free full refund before starting any work, prioritizing efficiency and quality in our business approach. Following initial discussions, we will draft a formal contract for signing in our customer portal, accessible upon online payment. Once the contract is signed and work begins, refunds are not available.

How do we handle project revisions and changes?

We are committed to conducting business properly, which is why we outline all project requirements upfront. As professionals, we offer multiple stages of revision to ensure that project requirements and satisfaction are met.

How does our process work from A to Z?

Our process streamlines technical work, allowing you to concentrate on your business priorities. Each service begins with a 15-minute introductory call to discuss and gather requirements. Once a contract is signed, we initiate the work promptly.

Throughout the project, depending on the service, we provide multiple revisions and maintain regular communication via weekly email updates on progress. Our commitment to excellence and transparency ensures that by project completion, your business benefits from enhanced technology solutions.

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